Privacy policy
AMCoaching Privacy Policy
Last updated: 19 January 2026
AMCoaching is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Information We Collect
We may collect personal information including:
- Name
- Email address
- Phone number
- Business information
- Coaching notes and session-related information
- Website enquiry data
2. How We Collect Information
We collect information when you:
- Submit an enquiry via the website
- Book or participate in coaching sessions
- Communicate with us via email or phone
- Use our website
3. Why We Collect Your Information
We collect personal information to:
- Deliver coaching services
- Communicate with you
- Manage bookings and payments
- Improve our services
- Meet legal and professional obligations
4. Storage & Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.
Information may be stored electronically using secure systems and cloud-based tools.
5. Disclosure of Information
We do not sell your personal information.
We may disclose information:
- With your consent
- To service providers who assist in business operations (e.g. invoicing, scheduling tools)
- Where required by law
6. Coaching Confidentiality
All coaching conversations are treated as confidential, subject to legal obligations or serious risk of harm.
7. Access & Correction
You may request access to, or correction of, your personal information by contacting us. We will respond within a reasonable timeframe.
8. Cookies & Website Analytics
Our website may use cookies or analytics tools to improve performance and user experience. You can disable cookies via your browser settings.
9. Overseas Disclosure
Some service providers may store data outside Australia. We take reasonable steps to ensure overseas providers comply with privacy obligations.
10. Changes to This Policy
This Privacy Policy may be updated from time to time. The latest version will always be available on our website.
11. Complaints
If you believe your privacy has been breached, please contact us. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).
12. Contact
AMCoaching Privacy Policy
Last updated: 19 January 2026
AMCoaching is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).